Business to Business Letter Exercise

153 Pro Street
Pro City, CA 16128

October 27, 2022

Mr. Noob
Owner
Nvidia Corp.
567 Noob Street
Noob City, CA 16127

Dear Mr. Noob:

I am writing in response to your complaint that the item we sent had broke during shipping. We are very sorry that had happened, we will hope you would reconsider. We will send you your full refund, it will get to you in two weeks, our PayPal has not been working well for the past month. We will also send you another component free of charge.

We hope the item is in its best condition when it arrives. We have put extra bubble wrap, so that it does not break in shipping again. Hopefully you can give us five stars on our webpage. We await your reply.

Sincerely,


Roderick Heffly
CEO
Tech Supply Ltd.
staff

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